In GetLead.page you can add departments which your client can contact. This can be for example Customer Service, Technical Department, Sales Department, Complaints Department, etc. After adding a department, you can assign your employees to it. You can find out how to add employees by clicking on this link
To add a new department, select the “Departments” tab from the left-hand menu and then “Create”.
You will be redirected to the department creation form:
- Name
Type the name of the department here, e.g. Customer Service - Default join each new operator to this department
By checking this option, each newly added employee will be automatically assigned to this department - Notify about each new offline lead
By checking this option, you will receive an email notification for each new offline lead who leaves their contact information in the form - Enter the e-mail addresses to which the message is to be sent
Here you can enter the e-mail addresses to which the notification should be sent. You can add several addresses, separating them with semicolon
After completing the form, click the “Save” button to add the department:
