GetLead.page – How to create a widget?

To create a new widget, in the left-hand menu, go to “Widgets” – > “Create”:

You will be redirected to the widget wizard. In the section on the left, you will see the widget configuration options:

You can see a live preview of your widget in the bottom right corner:

In the window above the widget, you can change its preview mode:

  • Ongoing conversation
    this is a preview of the chat window during your conversation with the customer.
  • Offline mode – outside working hours
    is a preview of the widget that is displayed to your customers while you are away.
  • Before starting the conversation
    is a preview of the widget that your customer sees before they start a conversation with you.


Widget configuration


  • Name
    Here you provide a custom name for the widget. It will only be visible in your panel in the list of all widgets.
  • Specify the available contact methods
    Here you can set whether you want to allow your customers to contact you by voice or video call. (option not available in GetFree plan).
  • Department
    Here you specify the default department with which the call should be connected. You can also set the option “Let the customer choose”, then the customer will be able to decide himself which department he wants to call. (Department option is not available in GetFree plan).
  • Specify what data (apart from the name and surname) should be completed by the client before starting the conversation
    Here you can set the customer to additionally have to provide their email address or phone number before the call starts.
  • The content of the header before starting the chat conversation
    This is where you enter the content of the headline that will appear to the customer above the form before the call is initiated.
  • The content of the subheader before starting the chat conversation
    This is where you enter the content that will appear to the customer under the header – above the form before the call is initiated.
  • Primary color
    This is where you set the base color of your widget. All backgrounds and buttons of the widget will be in the selected color.
  • Secondary color
    This is where you set the color of headers, icons, and text on buttons.
  • Hide the widget when the operator is not available
    By checking this option, the widget will be disabled and invisible on the site while you are away. Check this option only if you are sure that you do not want to collect leads offline.
  • Headline content outside of your company’s business hours, when conversation is impossible to reach
    This is where you enter the content of the header that will be above the form that will appear to the customer in your absence.
  • This is where you enter the content that will be under the header – above the form that will appear to the customer in your absence.

Legal consents
Here you can add the consents that the customer must accept before the call starts. You can add unlimited number of consents.
  • Content of consent
    This is where you enter the full wording of the consent.
  • URL to full consent
    This is where you enter the URL for the full consent – a “more” link will appear at the end of the consent directing you to the URL you enter in this field.
  • Is it mandatory to mark this consent?
    Here you set whether checking the added consent is mandatory to start the conversation.
 At the very end, click the “Save” button at the bottom to create the widget:

They write about us

W jakich godzinach są dostępni Konsultanci czatu?

Godziny w jakich nasi konsultanci obsługują czat są uzależnione od planu jaki wybierzesz. Sprawdź plany na górze tej strony i wypróbuj przez 14 dni za darmo.

Czy obowiązują opłaty za nowe leady?

Nigdy nie pobieramy opłat za nowe leady czy potencjalną sprzedaż. Opłacasz tylko zryczałtowane stawki miesięczne.

W jakich językach mówią twoi Konsultanci?

Nasi Konsultanci obsługują klientów aż w 45 językach.

Unikalny system tłumaczeń w czasie rzeczywistym, który zastosowaliśmy w rozwiązaniu GetLead chat sprawia, że Konsultant i Klient zadają pytania i czytają odpowiedzi w języku, jakim się posługują.

Czy będę mógł mieć bezpośredni kontakt z konsultantami?

Oczywiście. Nasz zespół ds. sukcesu klienta jest dostępny każdego dnia o każdej porze. Wystarczy napisać.

Dodatkowo będziesz mógł zobaczyć podgląd na Twoich konsultantów w panelu nawigacyjnym, dzięki czemu bez trudu możesz obserwować naszą pracę w czasie rzeczywistym.



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Customers keep asking the same questions, how do you keep up with the answers?

Don’t have the time or staff to support customers on the site? Hire our Consultant!

Customers visit my site in the evening and at night, how can I keep them?

Provide real-time support 24 hours a day.

Why aren't customers calling me?

Customers keep asking the same questions for two reasons. Your offer is still the same. Your offer description is questionable and not detailed. This is why GetLead has implemented Get FAQ button. Thanks to a built-in search engine and prepared questions and answers you will never again receive the same phone calls with the same questions. Available Chat and consultant will perfectly complement the answers and help your visitors to make a purchase decision.


Why do I get a lot of traffic to my site and not sell?

It turns out that in all cases the answer to this question is similar. Customers don’t call because they visit the site in the evening and at night. It has long been the accepted norm for businesses to open during the day. Statistics show that visitors abandon sites at these times without opening the contact tab. GetLead chat and an available consultant is a signal to such a customer that the site staff is at work and will assist them.


Why are customers leaving for competitors' sites?

Too little information about the offer on the website. Bad navigation. Lack of thoughtful UX. There are thousands of elements that affect customer behavior. Which of them bother your customers? How should you find it out? Let the customer talk to you. Install Chat and answer their questions immediately when they expect it.

Why do customers abandon their shopping carts?

Price. Delivery costs. Unclear purchasing process. Slow loading page. Long delivery time. Trust in the company. Security of transactions. Payment process. These are the most common reasons cited by customers for shopping cart abandonment.

Serving a customer in real time, making a purchase decision right now, at this moment, gives you an incredible advantage and the ability to respond immediately and solve their problems and concerns right away. Customer seeing Chat and ready to help consultant knows that he doesn’t have to look for help on competitors’ websites.