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Generating offline leads

Has this situation happened to you (as a consumer)?

You wanted to buy a product in an online store, had a few questions, but it was not possible to ask them? Or maybe the only form of contact with the seller is to send an e-mail to which you will get the answer the next day or after the weekend? As a result, you gave up your purchase? Do you want your clients to avoid such situations?

If the answers to the above questions are “YES!” then we have the perfect solution for you – generating offline leads.

What are offline leads?

Offline leads are your potential customers who, via the widget, left you a message asking for contact when you were away from your computer. Thanks to this solution, you can acquire potential customers regardless of the time of the day.

To be able to do this, you just need to install our GetLead.page widget on your website.

Why is it worth it?

In a special panel, you will be able to check the list of offline leads. The table will contain messages from people waiting for a call back.

You can also see the contact details such as: the message he left, the customer’s contact details, the device used or the subpage the message was sent on.

If you want, you can add your own notes regarding this client.

They write about us

W jakich godzinach są dostępni Konsultanci czatu?

Godziny w jakich nasi konsultanci obsługują czat są uzależnione od planu jaki wybierzesz. Sprawdź plany na górze tej strony i wypróbuj przez 14 dni za darmo.

Czy obowiązują opłaty za nowe leady?

Nigdy nie pobieramy opłat za nowe leady czy potencjalną sprzedaż. Opłacasz tylko zryczałtowane stawki miesięczne.

W jakich językach mówią twoi Konsultanci?

Nasi Konsultanci obsługują klientów aż w 45 językach.

Unikalny system tłumaczeń w czasie rzeczywistym, który zastosowaliśmy w rozwiązaniu GetLead chat sprawia, że Konsultant i Klient zadają pytania i czytają odpowiedzi w języku, jakim się posługują.

Czy będę mógł mieć bezpośredni kontakt z konsultantami?

Oczywiście. Nasz zespół ds. sukcesu klienta jest dostępny każdego dnia o każdej porze. Wystarczy napisać.

Dodatkowo będziesz mógł zobaczyć podgląd na Twoich konsultantów w panelu nawigacyjnym, dzięki czemu bez trudu możesz obserwować naszą pracę w czasie rzeczywistym.

FAQ

GetLead.page

Write to us

Haven’t you found an answer to your question? Write to us using the contact form below

FAQ

Customers keep asking the same questions, how do you keep up with the answers?

Don’t have the time or staff to support customers on the site? Hire our Consultant!
FAQ

Customers visit my site in the evening and at night, how can I keep them?

Provide real-time support 24 hours a day.
FAQ

Why aren't customers calling me?

Customers keep asking the same questions for two reasons. Your offer is still the same. Your offer description is questionable and not detailed. This is why GetLead has implemented Get FAQ button. Thanks to a built-in search engine and prepared questions and answers you will never again receive the same phone calls with the same questions. Available Chat and consultant will perfectly complement the answers and help your visitors to make a purchase decision.

FAQ

Why do I get a lot of traffic to my site and not sell?

It turns out that in all cases the answer to this question is similar. Customers don’t call because they visit the site in the evening and at night. It has long been the accepted norm for businesses to open during the day. Statistics show that visitors abandon sites at these times without opening the contact tab. GetLead chat and an available consultant is a signal to such a customer that the site staff is at work and will assist them.

FAQ

Why are customers leaving for competitors' sites?

Too little information about the offer on the website. Bad navigation. Lack of thoughtful UX. There are thousands of elements that affect customer behavior. Which of them bother your customers? How should you find it out? Let the customer talk to you. Install Chat and answer their questions immediately when they expect it.
FAQ

Why do customers abandon their shopping carts?

Price. Delivery costs. Unclear purchasing process. Slow loading page. Long delivery time. Trust in the company. Security of transactions. Payment process. These are the most common reasons cited by customers for shopping cart abandonment.

Serving a customer in real time, making a purchase decision right now, at this moment, gives you an incredible advantage and the ability to respond immediately and solve their problems and concerns right away. Customer seeing Chat and ready to help consultant knows that he doesn’t have to look for help on competitors’ websites.