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Check what your online store will gain thanks to GetLead and the Live chat function

Do you run an online store? Do you want to keep up with the times and be up to date with technological innovations? Find out why GetLead is the best choice for your online store!

We are a dynamically developing international company in the customer service industry. Our product – GetLead.page widget is an advanced tool that facilitates contact between the company and consumers. We offer a number of options that will improve the quality of customer service in your company!

GetLead is not only Live chat – check what else do you gain?

A customer enters your site, wants to contact you quickly, but there is no way? Thanks to the GetLead widget, the customer has 3 possibilities of direct contact!

– Video calls – easily show your products to the customer and demonstrate their operation!
– Voice calls – answer customer questions quickly and efficiently through a voice call!
– Live chat – reply to messages from customers in real time via chat!

You are not at your computer and a potential customer wants to contact you. Will you lose the client in this case? Not! – GetLead.page allows you to collect leads offline – the client can leave a message for you at any time via our widget installed on your website. The moment you arrive at the computer you will be able to contact this client!

Do you run an international company and have clients from different countries? A Chinese customer wants to contact you and you don’t know Chinese? No problem! Having our chat on your website you don’t need to know any foreign language or use a translator. Our chat has automatic chat translation. You write and send a message in Polish and the client sees the message translated into Chinese in his chat window!

You like the website chat vision, but don’t have time to handle it? – We give you the opportunity to hire our consultant who will handle your chat, starting from $1 / hour!

They write about us

W jakich godzinach są dostępni Konsultanci czatu?

Godziny w jakich nasi konsultanci obsługują czat są uzależnione od planu jaki wybierzesz. Sprawdź plany na górze tej strony i wypróbuj przez 14 dni za darmo.

Czy obowiązują opłaty za nowe leady?

Nigdy nie pobieramy opłat za nowe leady czy potencjalną sprzedaż. Opłacasz tylko zryczałtowane stawki miesięczne.

W jakich językach mówią twoi Konsultanci?

Nasi Konsultanci obsługują klientów aż w 45 językach.

Unikalny system tłumaczeń w czasie rzeczywistym, który zastosowaliśmy w rozwiązaniu GetLead chat sprawia, że Konsultant i Klient zadają pytania i czytają odpowiedzi w języku, jakim się posługują.

Czy będę mógł mieć bezpośredni kontakt z konsultantami?

Oczywiście. Nasz zespół ds. sukcesu klienta jest dostępny każdego dnia o każdej porze. Wystarczy napisać.

Dodatkowo będziesz mógł zobaczyć podgląd na Twoich konsultantów w panelu nawigacyjnym, dzięki czemu bez trudu możesz obserwować naszą pracę w czasie rzeczywistym.

FAQ

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Write to us

Haven’t you found an answer to your question? Write to us using the contact form below

FAQ

Customers keep asking the same questions, how do you keep up with the answers?

Don’t have the time or staff to support customers on the site? Hire our Consultant!
FAQ

Customers visit my site in the evening and at night, how can I keep them?

Provide real-time support 24 hours a day.
FAQ

Why aren't customers calling me?

Customers keep asking the same questions for two reasons. Your offer is still the same. Your offer description is questionable and not detailed. This is why GetLead has implemented Get FAQ button. Thanks to a built-in search engine and prepared questions and answers you will never again receive the same phone calls with the same questions. Available Chat and consultant will perfectly complement the answers and help your visitors to make a purchase decision.

FAQ

Why do I get a lot of traffic to my site and not sell?

It turns out that in all cases the answer to this question is similar. Customers don’t call because they visit the site in the evening and at night. It has long been the accepted norm for businesses to open during the day. Statistics show that visitors abandon sites at these times without opening the contact tab. GetLead chat and an available consultant is a signal to such a customer that the site staff is at work and will assist them.

FAQ

Why are customers leaving for competitors' sites?

Too little information about the offer on the website. Bad navigation. Lack of thoughtful UX. There are thousands of elements that affect customer behavior. Which of them bother your customers? How should you find it out? Let the customer talk to you. Install Chat and answer their questions immediately when they expect it.
FAQ

Why do customers abandon their shopping carts?

Price. Delivery costs. Unclear purchasing process. Slow loading page. Long delivery time. Trust in the company. Security of transactions. Payment process. These are the most common reasons cited by customers for shopping cart abandonment.

Serving a customer in real time, making a purchase decision right now, at this moment, gives you an incredible advantage and the ability to respond immediately and solve their problems and concerns right away. Customer seeing Chat and ready to help consultant knows that he doesn’t have to look for help on competitors’ websites.